STORE HOURS

Monday - Friday 9am - 5pm

Saturday 9am - 2pm

Closed Sunday

CONTACT US

Sales: 714 891-4535

Fax: 714 891-7169

Email: sales@hprents.com

OUR LOCATION

5082 Bolsa Ave. #111

Huntington Beach, CA 92649

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Rental Policy

DELIVERY and PICKUP:

Delivery and pickup services are available. The charge is set by zip code of delivery location. Deliveries are made to a ground level that is immediately accessible to our trucks. Supplemental charges will be billed for deliveries involving stairs, elevators and excessive distance from the truck. Our “standard” delivery times are 9 AM to 5 PM, Monday –Saturday. Will Call are the same hours except Saturday, 9 AM to 2 PM. Other delivery services are available through special arrangements. All deliveries require a signature of the responsible party upon receipt of inventory. Equipment must be re-stacked and ready for pickup in the same place it was delivered. Setup and breakdown service is also available by pre-arrangement, at an extra charge. Drivers are not authorized under any circumstances to move client’s personal property.

DAMAGE and MISSING ITEMS:

Customer will be charged the replacement cost for badly stained or burnt linens, breakage, damaged and missing items including boxes and crates. The rental feh5e is separate from the replacement charge. All paid for damaged items must be picked up within 30 days or unclaimed items will be discharged. Customer is responsible to verify all counts, as you will be charged for any missing items. Our counts are final.

CLEANING:

All glass, china, and silverware must be rinsed and returned to their original containers. A 25% cleaning fee will be charged to all items returned dirty. A separate cleaning charge of $20.00 will be charged for all barbecue grills not returned clean. Please discard coals and ashes prior to return or pickup (Charcoal BBQ grills only).

LINENS:

Table linens will be inspected for damage upon return. The customer will be charged a replacement cost for missing items and damage such as candle wax, burns, tears or unusual stains. All special linens orders require a security deposit at the time of reservation. A 2 week advance notice is required on all special order linen orders. The customer is also responsible for any missing or damaged crates, boxes, containers sent with order.

DEPOSITS and RESERVATIONS

We require 30% deposit on orders over $1,000.00 to confirm order and a five day cancellation policy applies to avoid a 20% restocking fee. Orders under $1000.00 there is a 24 hour cancellation policy to avoid a 20% restocking fee. We accept most credit cards, checks or cash.