STORE HOURS
Monday - Friday 9am - 5pm
Saturday 9am - 2pm
Closed Sunday
OUR LOCATION
5111 Argosy Ave.
Huntington Beach, CA 92649
Rental Policy
DELIVERY and PICKUP:
Delivery and pickup services are available. The charge is set by zip code of delivery location. Deliveries are made to a ground level that is
immediately accessible to our trucks. Supplemental charges will be billed for deliveries involving stairs, elevators and
excessive distance from the truck. Our “standard” delivery times are 9 AM to 5 PM, Monday –Saturday. Will Call are the same
hours except Saturday, 9 AM to 2 PM.
Other delivery services are available through special arrangements. All deliveries require a signature of the responsible party
upon receipt of inventory. Equipment must be re-stacked and ready for pickup in the same place it was delivered. Setup and
breakdown service is also available by pre-arrangement, at an extra charge. Drivers are not authorized under any circumstances
to move client’s personal property.
DAMAGE and MISSING ITEMS:
Customer will be charged the replacement cost for badly stained or burnt linens, breakage, damaged and missing items
including boxes and crates. The rental feh5e is separate from the replacement charge. All paid for damaged items must be
picked up within 30 days or unclaimed items will be discharged. Customer is responsible to verify all counts, as you will
be charged for any missing items. Our counts are final.
CLEANING:
All glass, china, and silverware must be rinsed and returned to their original containers. A 25% cleaning fee will be charged
to all items returned dirty. A separate cleaning charge of $20.00 will be charged for all barbecue grills not returned clean.
Please discard coals and ashes prior to return or pickup (Charcoal BBQ grills only).
LINENS:
Table linens will be inspected for damage upon return. The customer will be charged a replacement cost for missing items and
damage such as candle wax, burns, tears or unusual stains. All special linens orders require a security deposit at the time of
reservation. A 2 week advance notice is required on all special order linen orders. The customer is also responsible for any missing
or damaged crates, boxes, containers sent with order.
DEPOSITS and RESERVATIONS
We require 30% deposit on orders over $1,000.00 to confirm order and a five day cancellation policy applies to avoid a 20% restocking fee.
Orders under $1000.00 there is a 24 hour cancellation policy to avoid a 20% restocking fee. We accept most credit cards, checks or cash.
